Lolajack support can help with questions about your account, payments, promotions and withdrawals. If a game is not loading or you have a technical concern, contact the team by email, phone or live chat. You can also send general feedback or ask about working with Lolajack. Include your account details when relevant, but never share your password. The team will direct your enquiry to the right department and respond during the working hours shown below.
| Department | Contact |
|---|---|
| Customer support email | [email protected] |
| General enquiries email | [email protected] |
| Affiliate enquiries email | [email protected] |
| Phone number | +44 20 7946 2853 |
| Working hours | Customer support: 24/7. General and affiliate enquiries: Mon-Fri, 09:00-18:00 UK time. |
Email Support
Email is the preferred contact method for detailed requests, account issues, or cases that require documents or explanations. Please send your enquiry to [email protected] with a clear subject line and include up-to-date contact details and your account ID where relevant. Complete information helps us process requests faster and avoids delays caused by follow-up questions.
Contact Form
Response Time
Contact Lolajack support through live chat or email for help with your account, payments or promotions. Most inquiries are answered within one business day. More complex issues, such as payment checks or account verification, may take longer depending on their nature. If you have an open request, keep your account details handy so the team can follow up.
Feedback
Have a suggestion or an idea for improving the website? We’d be glad to hear from you. Share your feedback about the games, features, or anything else that could make the site easier to use. We review every message carefully and use your comments to help improve our service and the overall experience for players.